Terms and Conditions

Terms and Conditions

These Terms and Conditions govern your use of the Slotshopper Casino platform, including all games, promotions, banking services and support features. By registering an account, you confirm that you have read, understood and agreed to these terms in full. Slotshopper Casino reserves the right to amend these terms at any time, with changes taking effect immediately upon publication on the site.

Eligibility

Age Requirements

You must be of legal gambling age in your province or territory to register and play at Slotshopper Casino. The minimum legal age is 19 years in most Canadian provinces and 18 years in Alberta, Manitoba and Quebec. Slotshopper Casino reserves the right to request age verification documents at any time. Accounts found to belong to underage players will be closed and any funds will be returned to the verified payment source.

Jurisdiction

Slotshopper Casino is available to residents of Canada. Players are responsible for verifying that online gambling is legal in their jurisdiction before registering an account. Players from excluded jurisdictions are prohibited from creating accounts.

Account Registration

• Each individual may hold only one registered account
• You must provide accurate and current personal information during registration
• Duplicate accounts will be closed and associated balances may be forfeited
• You are responsible for maintaining the confidentiality of your login credentials
• Any activity carried out under your account credentials is your responsibility

Identity Verification (KYC)

Slotshopper Casino operates under Know Your Customer (KYC) obligations. Before processing your first withdrawal, and at any point deemed necessary for compliance purposes, you may be required to provide:

• Government-issued photo identification (passport, driver’s licence)
• Proof of residential address (utility bill or bank statement, no older than 90 days)
• Proof of payment method ownership

Failure to provide requested documentation within 30 days may result in account suspension.

Deposits and Withdrawals

Deposits

All deposits must be made from payment methods registered in your own name. Third-party deposits are not permitted. The minimum deposit is C$10 via Interac e-Transfer and C$20 via card methods. Deposits are processed instantly in most cases.

Withdrawals

Withdrawals are processed to the same payment method used for the most recent deposit where technically possible. The minimum withdrawal is C$20. Withdrawal requests are reviewed within one business day for verified accounts. Slotshopper Casino reserves the right to apply additional verification steps for withdrawals exceeding C$5,000.

Bonus Terms

General Bonus Conditions

• All bonuses are subject to wagering requirements before withdrawal
• Bonus funds are held separately from real money funds; real money is wagered first
• Maximum bet while a bonus is active is C$5 per spin or per hand
• Bonuses are non-transferable and may not be exchanged for cash before wagering requirements are met
• Slotshopper Casino reserves the right to cancel any bonus where abuse or fraudulent activity is suspected

Wagering Contribution by Game Type

Bonus Expiry

All bonuses expire 30 days from the date of award unless otherwise stated in the specific promotion terms. Expired bonuses and any associated winnings will be removed from your account.

Responsible Gaming

Slotshopper Casino is committed to responsible gambling. The following tools are available to all registered players:

• Deposit Limits – daily, weekly and monthly limits configurable in account settings
• Loss Limits – cap the amount you can lose over a defined period
• Session Time Limits – receive notifications after a set play duration
• Reality Checks – pop-up reminders displayed at intervals you define
• Self-Exclusion – temporarily or permanently close your account

If you believe gambling is negatively affecting your life, please contact the Problem Gambling Helpline at 1-800-522-4700 (toll-free, available 24/7 across Canada) or email support@slotshopper.ca.

Prohibited Activities

The following activities are strictly prohibited and will result in immediate account closure and forfeiture of balances:

• Using automated software, bots or artificial intelligence tools to play
• Exploiting software errors or glitches for financial gain
• Collusion with other players in multi-player games
• Chargebacks or fraudulent payment disputes
• Creating multiple accounts to claim bonuses more than once
• Any form of money laundering through casino accounts

Intellectual Property

All content on the Slotshopper Casino website, including logos, game graphics, text and software, is the intellectual property of Slotshopper Casino or its licensed suppliers. Reproduction or redistribution without written authorization is prohibited.

Limitation of Liability

Slotshopper Casino is not liable for any indirect, incidental or consequential losses arising from your use of the platform, including losses due to technical failures, internet outages or service interruptions. The casino’s maximum liability to any player in any given month is limited to the net deposits made by that player during the same period.

Governing Law

These Terms and Conditions are governed by applicable Canadian law. Any dispute arising from your use of Slotshopper Casino that cannot be resolved through the internal complaints process will be referred to binding arbitration under Canadian arbitration rules.

Contact

For questions relating to these terms, contact the Slotshopper Casino support team via live chat available 24/7 on the site, or by email at support@slotshopper.ca.